Refunds

If something isn't working

Email us within 14 days of your purchase and tell us what's going wrong. Most problems have a quick fix, so we'll try that first. If we can't get BatteryBud working for you, we'll refund you in full.

This covers both a BatteryBud license and an updates renewal.

If you changed your mind

BatteryBud is a small one-time purchase, and we try to show everything it does on this website before you buy. So we don't usually refund a purchase just because it's no longer needed. If you're not sure it fits your setup, ask us first. We're happy to help.

Good to know before you buy

• BatteryBud needs the macOS version shown on the download page.
• A license works on one Mac at a time, and you can move it whenever you like.
• An iPhone or iPad needs a cable once, for the first setup.
• The questions on the home page cover what BatteryBud can and can't read.

How to reach us

1. Email [email protected] from the address you bought with, or include your order number.
2. Tell us what's happening and which macOS version you have. We reply within two working days.
3. If we refund you, Polar (our payment provider) returns the money to the payment method you used. Banks can take 5 to 10 working days to show it.

Your license after a refund

A refund turns off the license key, so BatteryBud stops working on that Mac. Your battery history stays on your Mac, and you can delete the app whenever you like.

Paid twice or bought the wrong thing?

Email us and we'll refund the payment you don't need.

Your legal rights

Nothing here takes away rights you have under the consumer law of your country. Where the law gives you a refund, you get one.